The machine learns to talk like a person, and the uncanny valley of the voice arrives
OpenAI and Google unveiled AI assistants that see, hear and speak in real time, flirting, laughing, interrupting. It is a genuine leap, and it arrived trailing a fight over whose voice the machine borrowed without asking.
Artificial intelligence took a visible leap this fortnight from something you type at to something you talk to. On May 13 OpenAI unveiled GPT-4o, a model that converses by voice in real time, responding almost instantly, reading emotion in a speaker's tone, laughing, changing its cadence, even, in demonstrations, sounding flirtatious, an assistant closer to a character in a film than a chatbot. The next day, at its annual developer conference, Google showed its own vision of the same future, AI woven through search, email and a phone that can see through its camera and answer questions about the world in front of it. The demonstrations were striking enough to unsettle: the science-fiction assistant, the computer you simply talk to as you would a person, suddenly looked less like the future and more like this year.
And then the leap trailed exactly the controversy this paper has been expecting since the actors went on strike last summer. One of GPT-4o's voices, named Sky, sounded to many listeners uncannily like the actress Scarlett Johansson, who had voiced precisely such an AI in the 2013 film "Her", and who, it emerged, OpenAI had approached to voice the product and who had declined. OpenAI said the voice was a different actress and paused it, but the damage to the point was done: here, in the flesh, was the fear the screenwriters and actors had struck over, a technology company producing something that sounds like a specific person who said no, and shipping it to hundreds of millions. The assistant that talks like a human arrived, fittingly, arguing about whether it had the right to sound like one in particular.